Privacy Policy

Boxes Direct respects your privacy and is committed to complying with the privacy principles contained in the Privacy Act 1988 (Cth) (the "Privacy Act"). The purpose of this document is to set out Boxes Direct's policy in relation to the collection, use, holding, disclosure and access of personal information relating to an individual held by Boxes Direct. In this Policy "Boxes Direct" means Mason Duflex Displays Pty Ltd and all of its related bodies corporate. 


Boxes Direct may collect personal information about an individual when the individual uses our website, mobile application services, engages our services, communicates with us, applies for employment with us or performs work at our direction. We typically collect this information directly from the individual, their business or through referrals. The type of information we collect will generally be limited to:

  • contact details including name, addresses, phone numbers and email address;
  • banking details to facilitate payment of accounts;
  • insurance details where relevant to services being provided to us;
  • exchanging information with credit reporting agencies; and
  • professional and other qualifications and memberships relevant to your relationship with Boxes Direct.



Boxes Direct collects information to assist it to perform its business functions and activities. These may include, without limitation:

  • making contact and conducting business with individuals and organisations it deals with or may deal with;
  • processing credit applications of, providing products and services to, and marketing to customers;
  • selecting and doing business with suppliers and other industry participants;
  • appointing, doing business with and utilising the services of service providers and professional advisers (including contractors, consultants, advisers, auditors);
  • processing business transactions including sales and payments;
  • internal management needs;
  • managing its business, corporate risk and funding functions; and
  • managing its corporate strategies, including transfer/sale of our assets or business (including accounts and trade receivables).



Boxes Direct takes reasonable steps to protect personal information from misuse and loss, unauthorized access, modification or disclosure.

Boxes Direct retains information for so long as is reasonable for business purposes or as permitted or required by law. Subject to any legal requirements Boxes Direct will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose for which it was collected, in accordance with this policy.


Boxes Direct will only disclose personal information:

  • to Boxes Direct employees or third parties who are involved in the purposes outlined in paragraph 2 above;
  • to Boxes Direct employees or third parties involved in an investigation of concerns that unlawful activity has been, is being, or may be engaged in; or
  • as required or authorized by law.

Boxes Direct may disclose personal information about an individual to a third party in a foreign country for the purposes outlined above, including, without limitation, its IT service providers based in India and the Philippines, where:

  • Boxes Direct reasonably believes that the recipient is subject to a law binding scheme or contract which effectively upholds principles of fair handling of the information that are similar to the principles set out in the Privacy Act;
  • Boxes Direct has taken reasonable steps to ensure that the information, which we have transferred will not be held, used or disclosed by the recipient of the information inconsistently with the principles set out in the Privacy Act;
  • the individual has consented to the transfer;
  • the transfer is necessary for the performance of a contract with the individual or for the implementation of pre-contractual measures taken in response to the individual's request; or
  • the transfer is for the benefit of the individual, it is impracticable to obtain the consent of the individual to that transfer; and if it were practicable to obtain such consent, the individual would be likely to give it.



On request by a person Boxes Direct will take reasonable steps to let the person know, generally, what sort of personal information it holds, for what purposes and how it collects, holds and uses and discloses that information. Boxes Direct will only deny a request for access or limit access where permitted under the Privacy Act.

If an individual can establish that personal information held by Boxes Direct about the individual is not accurate, complete and up to date, Boxes Direct will take reasonable steps to correct the information.



Unless advised to the contrary Boxes Direct assumes that individuals who provide personal information to Boxes Direct consent to the management of such information in accordance with this policy.



Boxes Direct reserves the right to modify this policy from time to time without notice and amendments will be effective immediately upon posting the amended policy to our website.



If you require further information regarding this policy or have any privacy related queries or complaints, please contact:

Email:  info@BoxesDirect.com.au